Every ticket gets you into the village — the lantern-lit square, the market, the carousel, the carollers. From there, you choose how much of the Christmas story your family unlocks: the room where it begins, the Lodge with Father Christmas, the Workshop, and the Show where your children are asked to help.
Tickets are from £15 to £75.
Everything, in order, start to finish.
The complete experience with nothing left out. Your family walks the whole Journey — the Poet’s Study, the Father Christmas Lodge, the Workshop, the Hidden Wood, the Mouse Registry show, and the Village Square.
Best for: Families who want the whole story, and the children old enough to take it all in.
The full story, with the Big Top show at its heart.
The Journey built around the Mouse Registry — the 40-minute show where the story deepens and your children are asked to help. You meet Father Christmas, walk the Hidden Wood, and build something to take home.
Best for: Families who want the headline show and the full emotional arc without the craft.
Hands-on, with the elf-led craft.
The guided story plus the Workshop, where small hands make some charms to take home. You meet Father Christmas and walk the Hidden Wood.
Best for: Younger makers who love getting hands-on more than sitting for a show.
Meet Father Christmas, then the village is yours.
Learn the story in the Poet’s Study, meet Father Christmas, walk the Hidden Wood, and have the full run of the Village Square.
Best for: First visits, very young children, or families wanting the meeting and the market without a long programme.
The village, the lights, the hot chocolate.
Entry to the heart of it: the Hidden Wood path and the Village Square. Wander the market chalets, ride the carousel, listen to the carollers, send a card from the Post Office.
Best for: Anyone who wants the atmosphere of the village.
Every ticket includes the village.
Whichever tier you choose, your family gets free-flow time in the Village Square — the market chalets, the carousel, the bandstand carollers and the lantern-lit Hidden Wood. There is no rush to leave. The square is yours for as long as you like.
Resident’s Day — our thank you to Shepherd’s Bush.
On Saturday 28 November 2026, the village opens first to the people who live closest to it. We’re giving away nearly 3,000 free tickets to families in the immediate area, across all five tiers, so every local child can hear the story of the Christmas Mice, meet Father Christmas and enjoy the village.
Check If You’re Eligible
The story doesn’t end at the gates.
The Christmas Mice is an original story, hand-drawn and made for this village. The things your children carry out — and the illustrated book the whole experience is built on — are there so the story keeps going at home, long after the lights come down.
