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Shepherd’s Bush Green · London

Make getting here part of an easy day.

Find us on Shepherd’s Bush Green, with time to step into the story and enjoy the village.

When to come

A season of Christmas stories.

28 November – 23 December 2026
Village opening hours: 9am–9pm

  • Pre-School entry: 9am–10:45am
  • Full Journey entry: 10:45am–5:45pm
  • Evening entry: 5:50pm–8pm
Choose your specific date and entry time when booking. Any special opening-day arrangements must be confirmed before publication.
Where to find us

Christmas in West London.

Shepherd’s Bush Green
London W12

Nearby Underground stations include Shepherd’s Bush and Shepherd’s Bush Market.

Find Shepherd’s Bush Green

This map locates the Green. The exact event entrance and accessible arrival route will be marked in the final visitor guide.

On the day

From your first step to your last treat.

Have your booking confirmation ready and follow the arrival instructions on your ticket. Pre-School and Full Journey visits include a guided section before the Village Square.

Food and drink are available to buy in the village. Allow time to browse the chalets and enjoy the atmosphere.

Your family’s needs

Let’s help you plan.

Ask the team about access, sensory requirements, buggies or any other needs before you book.

Contact the village team

The final visitor guide needs confirmed information on accessible routes, toilets, buggy storage, seating, shelter and assistance arrangements.

A little time together

Leave room for the village.

A show with a part for you.

Every ticket includes the Village Square. After your Journey — or as your evening begins — wander the chalets, listen to carollers and pause for something warming.

Find your visit

Make a little room for Christmas.

A morning with little ones, the whole story together, or an evening beneath the lights.
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