Meet Father Christmas

A little moment. A lifetime of magic.

Step into Father Christmas’s Grotto as part of the London Christmas Village Full or Pre-School Journey on Shepherd’s Bush Green. Hear a story, meet Father Christmas and take your personal family or children’s photograph to cherish.

28 Nov – 23 Dec 2026

The Christmas season

Shepherd’s Bush Green

London W12

Full & Pre-School

Grotto access

Father Christmas’s Grotto in London

More than a visit to Father Christmas

The Grotto is one chapter of the Journey. Your family begins in Dickens Lane and Clement’s Study before meeting Father Christmas, then continues into the Winter Garden. Choose the Full Journey for the Guildhall and All-Elf Theatre too.

01 Your family’s meeting

Tell Father Christmas your Christmas wishes during a one-to-one meeting.

02 A gift to take home

Children receive a token to exchange for a gift at the toy shop.

03 A family photo opportunity

Print or digital photographs are available at an additional charge; or you may take your own photo on your phone.

Before you book. Choose Full Journey or Pre-School Journey for a personal Grotto visit. Village Square Journey does not include the Grotto.

Find your family’s Christmas

Choose the visit that fits

Full Journey

£60 per person

Seven immersive experiences
Personal Grotto meeting
Three gifts for children
Village Square included
One free ride per children’s ticket

Allow around 2½ hours

Pre-School Journey

£35 child · £15 adult

Five immersive experiences
Personal Grotto meeting
One gift for children
Square & free child carousel ride
*Does NOT include Gift Givers Guildhall and Aurora’s All Elf Theatre interactive theatre adventures

Approximately 90 minutes

Village Square Journey

£15 per person

Village Square & market access
All-day bandstand entertainment
One free ride per children’s ticket
Food available to buy
No personal Grotto meeting

Check available entry times

Published ticket prices checked 8 October 2026. Confirm current prices, fees and inclusions in the official booking flow. Food, drink and photographs cost extra; additional activity charges should be checked before booking.

A little planning

Ready for your visit

Choose a date and timed entry when you book. Arrive at least 15 minutes before your booked time and have your confirmation ready.

The village includes indoor, covered and outdoor areas. Dress warmly and wear footwear suitable for the weather.

Your family’s needs

Read the official access guidance for step-free routes, SEND sessions and carer tickets. Contact the team before booking if you need help planning.

Opening-day arrangements and the exact entrance should be checked in the latest visitor guide.

Good to know

Father Christmas’s Grotto questions

Which tickets include Father Christmas’s Grotto?

Full Journey and Pre-School Journey include a personal meeting with Father Christmas. Village Square Journey does not.

Can I book just the Grotto?

The official site lists the Grotto within Full Journey and Pre-School Journey. It does not currently list a standalone Grotto ticket.

How many gifts are included?

Pre-School Journey includes one gift for children. Full Journey includes three: from Father Christmas, the Guildhall and the All-Elf Theatre.

How long is the meeting?

A separate Grotto meeting duration has not been confirmed. Allow around 2½ hours for Full Journey or approximately 90 minutes for Pre-School Journey.

Carousel, bandstand and planned stall details supplied by the event organiser on 8 October 2026. Other practical guidance is based on the official Journey guide, ticket summary and FAQs, checked 8 October 2026. Information may change; your booking terms take precedence.

There’s more to discover

Continue through the village

Village Square

Food & Drink

Market Stalls

28 November – 23 December 2026

Make a little room for Christmas.

Find your Journey, then choose a date for your family.