Seven immersive experiences. Three gifts. One long-kept secret.
The complete Journey, meet Father Christmas, hear the whole story and visit the elves (and their little helpers) at the interactive Guildhall show and the immersive All-Elf Theatre experience.
10:45am–5:45pm entry · 2–10
Begin your Journey in the streets of Victorian London, where your family’s Christmas story begins.
Step inside Clement Clarke Moore’s Study as he finds the inspiration for ‘Twas the Night Before Christmas’ and let your children in on a Christmas secret. This is where the story begins to unfold.
Remember to tell Father Christmas what you’d like this year, smile for a family photo, and receive a token to exchange for a gift at the toy shop.
Explore marvellous Christmas trees, magical photo installations, hidden games and find clues in the Winter Garden atrium.
Visit the Guildhall and join in this interactive adventure as you help the busy elves prepare for Christmas.
Explore marvellous Christmas trees, magical photo installations, hidden games and find clues in the Winter Garden atrium.
Wander the chalets, listen to carollers, enjoy a sweet or savoury treat and take in the Christmas magic.
Stay after your journey and enjoy the square at your own pace.
Food and drink are available to buy separately.
10:45am–5:45pm entry · Around 2.5 hours
Same experience. Choose the entry window that suits you.
Both windows offer the same Full Journey. Choose your date and exact time on the booking page.
The Journey includes a family photo opportunity in the Grotto. Print or digital images are available and carry an additional charge.
Pre-School includes Dickens Lane, Clement’s Study, the Grotto, Winter Garden and Village Square.
Both offer the same Full Journey. Choose the entry window, then select the date and time that suits you.
Find travel and arrival information on Plan your visit. Contact the team before booking if you have access or sensory requirements.
