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28 November – 23 December 2026 · Shepherd’s Bush Green

The Pre-School Journey

A shorter, gentler Christmas experience created for younger children.

5 immersive experiences

1 gift

Around 1½ hours

£35 per child · £15 per adult

Meet Father Christmas, learn a generations old Christmas Secret, explore the indoor Winter Garden and watch live entertainment in the Christmas Village Square while wandering the Children’s Market.

9am–10:45am entry · Recommended ages 2–5

A gentler five-chapter Christmas story

1 Dickens Lane

Step through No. 25 into a snow-covered Victorian London street and begin your Christmas story.

2 Clement’s Study

Meet Clement Clarke Moore and discover how one winter poem helped change Christmas forever.

3 Father Christmas's Grotto

Meet Father Christmas one-to-one inside his beautifully decorated yurt and receive a special gift.

4 Winter Garden

Follow the secret through a lantern-lit winter garden filled with snow, greenery and wonder.

5

The Village Square & Children’s Market

Finish your journey in the festive heart of London Christmas Village.

Created for younger children

A shorter route with fewer theatrical settings and a gentler pace.

Does not include the Gift Giver’s Guildhall or Aurora’s All-Elf Theatre.

Also included: Everything in Village Square

Stay after your journey and enjoy the square at your own pace.

All-day live entertainment

Christmas market & seasonal food

Traditional carousel

Children’s post office

Marshmallow toasting

Giant Christmas tree installation

Food and drink are available to buy separately.

The perfect first Christmas journey

£35 per child · £15 per adult

9am–10:45am entry · Around 90 minutes

Before you visit

The Journey includes a family photo opportunity in the Grotto. Print or digital images are available and carry an additional charge.

Pre-School includes Dickens Lane, Clement’s Study, the Grotto, Winter Garden and Village Square.

Find travel and arrival information on Plan your visit. Contact the team before booking if you have access or sensory requirements.